Fiona Slade – Work Life Consultants
To comply with current data protection regulations, this privacy policy must make clear:
the identity of the data controller/processor, the information/data held, how it is intended to use the data, the lawful basis for processing/using/storing the data, data retention periods and your rights in connection with the data held.
The data controller and processor is Fiona Slade who takes responsibility for data protection compliance and who can be contacted by e-mail on fiona@worklifeconsultants.com by telephone on 01275 810200 and by post via the registered address: 1 Farleigh Court, Flax Bourton, Bristol. BS48 1UR
We also need to make it clear that you can complain to the ICO (Information Commissioner’s Office) if you think there is a problem with the way we manage your data.
The information we provide in relation to your data protection must be in concise, easy to understand, clear language
Information held
We hold personal data from you for the purposes of fulfilling any contracts we have with you and for business development. We hold data, particularly name and contact details, on those people who we have come into contact with on business purposes, or completed a web site contact form, to communicate in relation to previous discussions, develop proposals, market services, keep up to date, inform news that may be of interest, notify events and in connection with your participation in events or where you provide services to us. We also keep notes of relevant telephone conversations, discussions, meetings and agreements. We do not share any of this information, except within our team of consultants if they are involved in the work and projects being discussed, prepared and delivered. In respect of events that we offer, this information may include details of any access or dietary requirements that you have which may reveal information on health or religious beliefs. We may collect financial details so that we can make or receive payment from you for goods or services. We do not pass on or sell any data to any third parties, unless specifically discussed and agreed with you and with your express permission. We would only release your data without your express agreement, where we are legally obliged to do so (eg: to comply with regulations, identity checks, credit checks, anti-money laundering).
Data security
We are committed to protecting the security and privacy of personal data and will always make sure that our systems, processes and people comply with the relevant data protection laws. Our IT and IT security is looked after by professional IT consultants who also comply strictly to relevant data protection regulations. The 6 key principles of the data regulations are: lawfulness, fairness and transparency; purpose limitation; data minimisation; accuracy; storage limitation; integration and confidentiality. We operate with measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will normally hold data for a period of 7 years beyond last contact. For some previous colleagues, consultants and clients this may be extended to 15 years – where in the legitimate interest of both parties.
Your rights
- you have the right to know the information that is being held
- you have the right to access the information
- you have the right to rectify information
- you have the right to erase information
- you have the right to restrict processing
- you have the right to data portability (asking for your data to be transferred to someone else, at your request)
- you have the right to object to your data being processed/used by us where you think there are legitimate grounds to do so
- you have the right not to be subject to automated decision-making, including profiling.
Any personal data that we have from you solely for the purposes of you receiving information, will not be used following your request to stop information and communication, except as is necessary to ensure you stop receiving the information.
To access/see copies of your data, please e-mail your request, which will be responded to within one month at no charge. Excessive or unreasonable requests for access to data will be charged.
Automated processing
We only undertake automated communication in a considered manner, to promote events or news, all of which are carried out by or with the assistance of professional marketing consultants, who comply strictly to data protection regulations – and each communication will have a link to this privacy policy and instructions if you wish to unsubscribe. You can withdraw your consent for us to contact you or hold your data at any time, by e-mailing us with Unsubscribe in the subject heading of the e-mail and your authorisation.
Cookies / Analytics
Please see our Cookies and Google Analytics information at the end of this Privacy Policy.
Data breach
Our systems are maintained and managed to high, professional, secure standards. If we suffer any data breach which may affect you, especially any risk to your rights and freedoms, you will be notified by us directly. The ICO (Information Commissioner’s Office) will also be informed as legally required.
Profiling
We do not provide or use your data for any profiling purposes.
Cookies Policy
Our website uses cookies, very many/most websites do. Cookies are small text files stored on your computer or mobile device when you browse websites. The cookies provide information about how visitors interact with and move around our website. They help to improve the speed, security, functionality and navigation of the site – to help make the site as user-friendly as possible. We do not use cookies to collect any personally identifiable information about you (without your express permission). We do not use cookies to pass any personally identifiable data to third parties. We do not pass personal data collected via cookies to advertising networks.
The expiry of persistent cookies set by our website is 2 years. Session cookies expire when you stop browsing our website.
Your computer or device will only accept cookies if the settings on the browser are set to accept cookies. If you don’t want to accept cookies from our site, you can turn accepting cookies off but doing so is likely to mean that our site will not work as you would expect.
We use cookies to compile statistics on how many people visit our web site, which pages they visit, etc. On an anonymous basis, the analytics programs also tell us how people reached this site, eg: via a search engine and whether they have visited the site before.
We use Google Analytics.
You can find out more about their privacy policy and security, information here (http://www.google.com/analytics/learn/privacy.html).
You can opt out of being tracked by Google Analytics across all websites, information here (https://tools.google.com/dlpage/gaoptout).
To switch cookies off you can usually adjust your browser settings to stop it accepting cookies. Stopping cookies will limit the functionality of our site and many other web sites; cookies are a standard part of most modern websites. You can find out more about cookies, including how to see cookies that have been stored and how to manage and delete them, on http://www.allaboutcookies.org/