TERMS and CONDITIONS

To make a purchase.

Please follow the steps on the web site.  The items you select and the quantity will be displayed on the screen for you to confirm before payment.  At checkout you will need to supply delivery address and payment details.

Paying by Credit Card
The payment method linked to the web site is PayPal – an online payment company, specializing in online transactions offering a high level of security and fraud prevention to protect your transactions and information.

Postage and Packing
Prices on this site state the prices of the individual items and inland UK postage, postage within Europe and worldwide postage.  Airmail is used for orders outside the UK unless other terms are negotiated. Postage and packing charges for higher quantities are available and negotiated at the time of order.

Confirmation of Order
When your online order is received you will be sent an e-mail to confirm receipt of your order.  If you do not receive this confirmation e-mail within 24 hours, please contact us. Please keep your e-mail confirmation of order for reference until your goods are received.  Placing your order with us confirms your acceptance to these Terms and Conditions.

Delivery
Items are dispatched promptly and will be delivered to the address(es) specified in your order.  Deliveries within UK should be made within 7 working days. Delivery will be by Royal Mail First Class, Second Class or International postal services.  Please contact us to agree any other delivery arrangements.

Refunds
If you need to return an item, please do so in its original condition and packaging, within 10 days of delivery for a full refund.  We cannot refund postage and packing charges unless an item is faulty, or damaged.

Ordering offline

If you want to order an item without using the online ordering and payment services – please contact us to take your order and arrange payment.  Payment by cheque will encounter a slight delay whilst funds clear.